Schneider Electric Support

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FAQ

Cape Verde

Schneider Electric Cape Verde

Dakar Fann, BP 15952
Amitie II – Villa N° 4023
Senegal

Phone: +221 33 824 65 65
Fax: +221 33 824 00 74
E-mail: pascal.anato@schneider-electric.com

Egypt

Schneider Electric Egypt

11835 New Cairo, Second District, Fifth Settlement
Land Plot N° 291 & 292
Egypt

Phone: 19775
E-mail: customer.care@eg.schneider-electric.com

Morocco

Schneider Electric Marocco

Casablanca, Lot La Colline – Sidi Maarouf
Immeuble Les 4 temps (4ème étage)
Marocco

Phone: +212 522 977 900
E-mail: ma-csc@schneider-electric.com

Nigeria

Schneider Electric Nigeria

Ikeja, Lagos 1, tunde Gafar Close, Off Adeniyi Jones
Nigeria

Phone: +234 1 4483381
E-mail:ccc.nigeria@schneider-electric.com

South Africa

Schneider Electric South Africa

Midrand 1685, Cnr Bekker and Montrose roads
South Africa

Phone: +27 (11) 254 6500
E-mail: za-enquiries@schneider-electric.com

India

Schneider Electric India Pvt. Ltd.

9th Floor, DLF Building No.10, Tower C
DLF Cyber City, Phase II,
Gurgaon 122002
Haryana, India

Phone: 1(800) 103 0011 (toll free)
E-mail: customercare.in@schneider-electric.com

Indonesia

PT Schneider Indonesia

12430 Jakarta, Cilandak, Jalan R.A. Kartini Kav. 26
Ventura Building – 7th Floorr
Thailand

Phone: +62 500055
E-mail: customercare.id@schneider-electric.com

Israël

Schneider Electric Israel LTD

Industrial Park “Hasharon”, Ratchadapisek Road
Kadima 60920, Sagid House, PO Box 1800
Israël

Phone: +972 6798
Fax: +972 9 8996105
E-mail: il-support@schneider-electric.com

Japan

Schneider Electric Japan Inc

Tokyo 105-0011
B-13F, 2-4-1 Shibakoen, Minato-ku,Shiba Park Building
Japan

Phone: +81-3-6402-2001
Fax: +81-3-6402-2115
Email: jsupport@schneider-electric.com

Malaysia

Schneider Electric Industries (M) Sdn Bhd

Hicom Glenmarie Industrial Park
Selangor, Shah Alam 40150
Malaysia

Phone: +60 1 800 880 877 (free)
E-mail: customercare.my@schneider-electric.com

Pakistan

Schneider Electric Pakistan

5F Gulberg II
54000 Lahore – Punjab
Pakistan

Phone: +971 4 7099333
Email: ae-ccc-gulf@schneider-electric.com

Russia

Schneider Electric Russia

127018 Moscow
Dvintsev str., bld 12/1, block Ao
Russia

Phone: +7 495 777 99 88
E-mail: ru.ccc@schneider-electric.com

Saudi Arabia

Schneider Electric Saudi Arabia

11 682 Riyadh, PO Box 89 249
Second Industrial City
Saudi Arabia

Phone: 920 011101
E-mail: ae-ccc-gulf@schneider-electric.com

South Korea

Schneider Electric Korea Ltd

14F Kbiz DMC Tower
189 Seongam-ro
Mapo-gu, Seoul
South Korea

Phone: +82 1588 2630
Email: customercare.kr@schneider-electric.com

Taiwan

Schneider Electric Taiwan Co Ltd

Taiwan, Taipei 114
37 Jihu Rd., Neihu Dist.s
Taiwan

Phone: +886 0800 886 399 (toll free)
E-mail: helpdesk@tw.schneider-electric.com

Thailand

Schneider Thailand Ltd.

Bangkok 10310, Huaykwang District, Ratchadapisek Road
Rungrojthanakul Building – 13th-14th Floor
Thailand

Phone: +66 2 617 5555
Fax: +66 (0)2 617 5556
E-mail: customercare.th@schneider-electric.com

Turkey

Schneider Electric Turkey

34887 İstanbul,Samandıra / Sancaktepe
Abdurrahman Gazi Mh., Ebubekir Cd., No:71
Turkey

Phone: +90 444 30 30
E-mail: tr-hotline@schneider-electric.com

United Arab Emirates

Schneider Electric Gulf Countries

Customer Care Center, KC 5 & 6 – Jebel Ali Free Zone
Jebel Ali – Dubai
United Arab Emirates

Phone: +971 4 7099333
E-mail: ae-ccc-gulf@schneider-electric.com

Australia

Schneider Electric (Australia) Pty Ltd

Pacific Head Office

78 Waterloo Road
Australia

Technical support & warranty claims
Phone:
 1300 369 233
E-mail: partner.supportau@schneider-electric.com

Customer care
Phone:
 1300 369 233
E-mail: customercare.au@schneider-electric.com

Denmark

Schneider Electric A/S

DK-2750 Ballerup, Industriparken 32
Denmark

Phone: +45 44 73 78 80
Email: kundecenter@schneider-electric.com

Finland

Schneider Electric Finland Oy

02601 Espoo, PL 410
Finland

Phone: + 358 10 446 615
Email: asiakaspalvelu.fi@schneider-electric.com

France

Schneider Electric Industries SAS

35 Rue Joseph Monier
92506 Rueil Malmaison
France

Phone: 0825 012 999
E-mail: customercare.fr@schneider-electric.com

Germany

Schneider Electric Germany

Gothaer Strasse 29
D-40880 Ratingen
Germany

Phone: +49 2102 404 6000
Email: de-schneider-service@schneider-electric.com

Greece

Schneider Electric Greece

Lamia N.R
GR – 145 64 Kifissia
14th km Athens
Greece

Phone: +800 11 62900
Phone: +30 210 62.95.268 (mobile phone)
E-mail: gr-ccc@schneider-electric.com

Italy

Schneider Electric S.p.A.

Via Circonvallazione Est, 1
24040 Stezzano (BG)
Italy

Phone: +39 011 22 81 203
E-mail: it-pronto-contatto@schneider-electric.com

Spain

Schneider Electric Spain

C/Bac de Roda 52
Edificio A
08019 Barcelona
Spain

Phone: +34 93 484 3100
Email: cac@schneider-electric.com

Sweden

Schneider Electric Sverige AB

611 65 Nyköping, Eskilstunavägen 74
Sweden

Phone: +46 155 26 54 00
Email: kundcenter.se@schneider-electric.com

Switzerland

Schneider Electric Liechtenstein

CH-3063 Ittigen BE,Schermenwaldstrasse 11
Switzerland

Phone:(German)0041 31 917 3270
Phone: (Italian) 0041 31 917 3290, 0041 21 654 0700 (French)
Email: customercare.ch@schneider-electric.com

UK

Schneider Electric Ltd

Stafford Park 5, Telford
Shropshire TF3 3BL
United Kingdom

Phone: +44 870 608 8 608
Phone: 0870 608 8 608 (UK national support)
Fax: +44 (0)870 608 8 606
Email: gb-customerservices@gb.schneider-electric.com

Canada

Schneider Electric Canada

Ontario L5R 1B8, Mississauga
5985 McLaughlin Rd
Canada

Phone: +1 866-519-1470
Email:  re.techsupport@schneider-electric.com

Mexico

Schneider Electric Mexico

Mexico 09300, Col. Guadalupe del Moral
Cal. Rojo Gomez N°1121-A
Mexico

Phone: +52 555 804 5000
Phone: 01 800724 63 43 37 (toll free to be dialed locally)
Email: customercare.mx@schneider-electric.com

USA

Schneider Electric United States

Palatine,IL 60067
1415 Roselle Road, North American Division
USA

Phone: +1 866-519-1470
Email:  re.techsupport@schneider-electric.com

Brasil

Schneider Electric Brasil Ltda

Sao Paulo SP, Jurubatuba – CEP 04753-100
Avenida das Naçoes Unidas 18.605
Brasil

Phone: +551145013434
Email: call.center@schneider-electric.com

Chile

Schneider Electric Chile S.A

Conchali Santiago (8550189)
Avda. Presidente Eduardo Frei Montalva 6001-31
Chile

Phone: 600 444 00 00 (from Chile)
Phone: +56 2 4657100 (from abroad)
Email: contactcenter.chile@schneider-electric.com